Refund policy
the Oculist stores honor a 10-day product exchange policy from the date of delivery. The item must be unused and returned in its original packaging with its original “proof of purchase receipt. Upon returning the item the customer would receive a full cashback for their purchases under 7 working days.
The exchange policy does not apply to the following items:
The exchange policy does not apply to the following items:
- Accessories
- Sunglasses with optical lenses (only with the original lenses)
- This policy is not applicable for damage items.